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Final: BHSC 6352 Section 775

Health Care & Dispute Resolution

Summer 2000

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Remember, each question should be answered from the perspective of this class and the health care system. Follow the directions on the board and remember the instructions given to you with this final. Good luck.

Question One:

Define Transformative Mediation.


Question Two:

What are the purposes you can accomplish by having a group tell you who they are and why they are participating in your class.

Question Three:

How might you institute an ad hoc program?

Question Four:

Name and apply three metaphors that can be applied to Health Care.

Question Five:

Identify three negotiation styles.

Question Six:

What is framing?

Question Seven:

What is negotiation?


Question Eight:

What methods of negotiation are there (as covered by the class)?

Question Nine:

How many steps are there to framing?

Name them.

Question Ten:

What are the stakes in a negotiation?

Question Eleven:

What are the pressures on health care? Discuss several of them.

Question Twelve:

What is the strongest change in vocabulary that you can make in a framing/reframing situation?

Question Thirteen:

If you have to deal with a politician, what are some of the things you can do?

Question Fourteen:

What is the role of a mediator?

Question Fifteen:

In bioethical disputes, what limits are caused by the law?

Question Sixteen:

Describe one of the ways how an Ombuds might be used in a health care setting.


Question Seventeen:

Describe how you might change a framing exercise into a case study.


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Copyright 2000 Stephen R. Marsh
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