Hostile language -- often called verbal abuse -- is one of
the worst problems people face today. Hostile language is as dangerous to
health and well-being as toxic waste, not only because of its own destructive
nature but because it so often escalates into physical violence. The Gentle
Art of Verbal Self-Defense is a system developed by Suzette for establishing
a language environment in which hostile language interactions almost never
happen, and in which -- when they truly cannot be avoided -- they are handled
efficiently, effectively, and with no loss of face on either side. Physical
violence requires the intervention of law enforcement officers, medical
professionals, and other outside "experts"; while violence is still verbal,
every single one of us can learn to defuse it and handle it with skill. GAVSD
is a simple and practical set of methods and techniques designed specifically
for that purpose.